Privacy Policy

Last updated 28 October 2026

The Villa Collective ("TVC", "we") is based in Pune, India. This page explains what information we handle when you use this website and how we use it.

What we collect

• Enquiry details you type into our forms: name, phone / WhatsApp number, email address, travel dates and number of guests.
• Messages you send us on WhatsApp, phone or email.
• Usage data: pages viewed, villas looked at, and clicks on WhatsApp, phone and email buttons, collected through cookies and similar technologies by Google Analytics and the Meta Pixel. We see this as aggregated reports, and it helps us understand which villas interest people and show relevant ads on Facebook and Instagram. Your enquiry details (name, phone, email, dates) are never sent to these services.

How enquiry forms work

Our enquiry forms do not store your details on our servers. When you press the button, the details are placed into a WhatsApp message that opens on your device; nothing is sent until you choose to send it.

How we use information

To reply to your enquiry, check availability, prepare a booking, arrange services you ask for, and improve the site. We do not sell your personal data.

Who else handles data

• WhatsApp (Meta) when you message us there.
• Netlify, which hosts the site, and Cloudinary, which serves our images.
• Google Fonts, which serves the typefaces and receives your IP address when fonts load.
• Airbnb, whose calendar feeds we read to display availability. No visitor data is sent to Airbnb.
• Google Analytics (Google) and the Meta Pixel (Meta), which measure site visits and contact clicks. You can opt out of Google Analytics with Google’s browser add-on, and manage Meta ad preferences in your Facebook ad settings. Blocking cookies in your browser also stops this tracking.

Retention and your choices

We keep enquiry and booking correspondence for as long as needed to serve you and meet legal and accounting obligations. You may ask us to access, correct or delete the personal data we hold about you at any time.

Contact

Write to tvcvillas@gmail.com or message us on WhatsApp.